MQL5 Market orders
Review the Market Terms of Use and the order in your MQL5 account. Market purchases are generally final; its terms also describe remedies when a product cannot be delivered. Direct payment or refund requests for a Market order to MQL5 support.
Product support
For a product defect or installation question, contact the ONYX seller through the product comments or MQL5 messages. Do not send passwords or full card details.
Earlier direct orders
An earlier direct PRIME or EDGE purchase follows its own agreement and applicable mandatory rights. Contact ONYX with the order details; this page does not waive those rights.